Stop being the human API between your systems
Reduction in manual data entry
Operations without overtime
From order to fulfillment start
SG1 helps australian teams automate the admin work between systems: routing, syncing, validation, status updates, and exception triage. We start with one supervised workflow pilot so your team measures cycle-time reduction and error-rate improvement before scaling.
AI can automate data routing, status updates, document preparation, exception detection, and cross-system handoffs while operations leaders keep ownership of approvals and edge cases.
Yes. We usually start by integrating the tools you already use, then automate the handoffs and validations between them instead of replacing systems.
A recurring workflow with measurable delays or error rates, a clear process owner, and a supervised rollout path for exceptions and approvals.
| Workflow step | AI handles | Human checkpoint | Primary metric |
|---|---|---|---|
| Order / request intake | Capture, classification, routing, status updates | Approve exceptions and priority overrides | Cycle time to first action |
| Cross-system handoffs | Data sync, field validation, handoff triggers | Review failed syncs / mismatch queue | Manual touchpoints per transaction |
| Exception escalation | Flag anomalies and package context for review | Ops lead decides corrective action | Exception resolution time |
Related planning guides
Connect all your systems with AI that understands context, handles exceptions, and learns from patterns
Real examples from businesses like yours
From customer inquiry to payment received
From purchase request to vendor payment
From IT tickets to expense approvals
No rip and replace. We connect what you already have.
Eliminated manual data entry and coordination
Lower operational costs within 6 months
Fewer errors from manual processes