You’re juggling sales, service, and the books. We deploy AI to clear admin backlogs (invoicing, follow-ups, scheduling) so you get hours back each week—without changing your current tools.
Transform your operations with proven AI solutions that integrate seamlessly with your existing systems. Human-in-the-loop automation that drives real results.
Key focus areas:
For Australian small business teams, the best first AI automations usually target repeat admin work: intake, document preparation, routing, status updates, and follow-ups. SG1 runs these as supervised pilots with human approval checkpoints and measurable targets for hours saved and cycle-time improvement.
We build around the systems your team already uses (Office 365, Google Workspace, QuickBooks, Xero), then add workflow logic, document handling, and review steps. The goal is faster execution without forcing a full software replacement.
A scoped workflow, baseline metrics, human-in-the-loop controls, supervised rollout, and a review of outcomes against target ROI (100-200% on average) before any broader expansion.
| Workflow area | What AI can handle | Human checkpoint |
|---|---|---|
| Email automation and customer response templates | Drafting, classification, routing, reminders, and data prep tasks inside the workflow. | Approval on exceptions, sensitive outputs, and final decisions. |
| Automated invoice processing and bookkeeping | Drafting, classification, routing, reminders, and data prep tasks inside the workflow. | Approval on exceptions, sensitive outputs, and final decisions. |
| Social media content scheduling and customer engagement | Drafting, classification, routing, reminders, and data prep tasks inside the workflow. | Approval on exceptions, sensitive outputs, and final decisions. |
| Lead qualification and follow-up automation | Drafting, classification, routing, reminders, and data prep tasks inside the workflow. | Approval on exceptions, sensitive outputs, and final decisions. |
We understand the specific pain points that 1-19 employees face in today's competitive landscape.
Limited time for complex implementations
Tight budgets for technology investments
Wearing multiple hats - need automation to focus on growth
Lack of IT expertise for complex systems
Manual processes eating up valuable time
Our proven automation framework addresses your specific challenges with human-in-the-loop AI systems.
Email automation and customer response templates
Automated invoice processing and bookkeeping
Social media content scheduling and customer engagement
Lead qualification and follow-up automation
Inventory tracking and reorder notifications
Appointment scheduling and reminder systems
Our AI solutions work with the platforms you already use:
A family-owned plumbing business with 8 employees implemented AI automation for scheduling, invoicing, and customer communication.
15 hours per week saved on administrative tasks
40% increase in customer satisfaction scores
25% reduction in missed appointments
$2,400 monthly cost savings through automated processes
Ready to achieve similar results in your small business organisation?
Our AI automation solutions are designed with small business compliance requirements in mind, ensuring your organisation meets all regulatory obligations across Australia.
GST compliance
Privacy Act compliance
Basic data protection
Audit Trail: Complete documentation and logging of all AI decisions and processes
Human Oversight: Human-in-the-loop systems ensure critical decisions remain under human control
Data Security: Enterprise-grade security measures protecting sensitive information
Regular Reviews: Ongoing compliance monitoring and system updates as regulations evolve
Need guidance on AI compliance for small business businesses in Australia?
Discuss Compliance RequirementsOur AI automation experts provide on-site and remote consulting services to small businessbusinesses in major cities throughout Australia.
AI automation for small business
AI automation for small business
AI automation for small business
AI automation for small business
AI automation for small business
AI automation for small business
Don't see your city? We provide remote consulting services across all of Australia.
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Discover how SG1 Consulting delivers tailored AI solutions across different industry sectors and business sizes.
20-199 employees • 40% AI adoption
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200-499 employees • 40% AI adoption
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500+ employees • 40% AI adoption
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Councils and local authorities • 35% AI adoption
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Federal agencies and departments • 30% AI adoption
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NSW public service and agencies • 40% AI adoption
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Don't see your industry? We work with organisations of all sizes and sectors.